- Fiber-to-Home Internet
Fiber-to-Home Internet Service Coming to Coralville
In 2021, two telecommunications companies notified the City of Coralville of their plans to extend fiber-to-the-home internet service to Coralville residents. In 2022, ImOn Communications (based in Cedar Rapids, Iowa) and MetroNet (based in Evansville, Indiana) started construction.
Benefits of Fiber-to-Home
Both MetroNet and ImOn Communications entered into an agreement with the City to build a fiber-to-home network, which installs fiber optic-enabled internet service throughout Coralville. A direct fiber connection brings:
- Newer technology
- Robust bandwidth
- Faster speeds
- Reduced slowdowns during peak hours
- Increased reliability throughout the community
- More convenience -- whether whether for business, working from home, or downloading high-definition movies.
Connecting Your Home or Business
The network is being built through Coralville, but not to homes and businesses. Residents and businesses can opt to get connected to services from MetroNet or ImOn Communications. Both companies plan to make fiber-to-home service available as individual areas are built out, but full build-out of Coralville won’t be completed until sometime in 2023.
There is no requirement for residents or businesses to sign up for fiber-to-home service once construction is complete. Each company owns and manages their network to bring a reliable connection throughout Coralville.
What Is Being Installed
An additional telecommunications line made up of fiber optic cabling is being installed in the city’s right-of-way and utility easements. Where utilities are overhead, they will be installed on existing telephone poles; in areas where utilities are buried, cables will be installed underground.
- Communications: Residents and businesses in construction areas will receive communications from MetroNet and ImOn Communications, including mail and yard signs, before work begins in their area.
- Utility Locates: Crews will mark underground utility locations with temporary paint and utility flags. Do not remove utility locates flags in your yard. They identify the locations of underground utilities such as public water main, sanitary sewer, storm sewer, or private utilities like electric, gas, phone, cable, or internet.
- Installation: MetroNet and ImOn Communications contractors will install fiber optic network cables. The construction phase is temporary. Underground boring machines install the fiber-optic cables just below the surface to minimize disturbing properties. MetroNet and ImOn Communcations contractors will do their best to minimize any impact to property as they work within the utility easement areas.
- After Installation: Contractors will rake, seed, and straw lawns as needed in areas where digging occurred.
- Depending on the time of year the construction occurred, lawn restoration may not happen immediately; some lawn restoration work may need to wait until appropriate temperatures or weather conditions.
- If you have installation concerns, contact MetroNet or ImOn Communications directly. Who to contact
MetroNet and ImOn Communcations crews will be identifiable by ID tags and vehicles marked with the company names. Both companies have permits from the City to build in the public right-of-way, and they also have access rights to build within utility easements.
Easements & Right-of-Way
The right-of-way is between the sidewalk and the curb.
Easements commonly run parallel to the street and within the lot, and down side lot lines or along rear lot lines. If you have a utility easement on your property, conditions apply to use this part of the land. Easements give another party the right to access or use your property for a specific purpose. Almost all properties have easements on them that stay with the land, even when the property is sold.
When can you remove utility locates flags from your yard?
When a utility company puts marks on any non-paved surface such as grass, their only responsibility to the entity that requested the locates is to ensure the markings last a minimum of 5 calendar days. Flags and spray paint are the only two methods used.
However, the locate request ticket is valid for 20 calendar days. If a property owner removes flags or mows their lawn (which removes paint marks) during the 20-day ticket window, the utility companies are required to re-mark the locates.
To balance the need for residents to mow their lawns within a reasonable time while giving a utility company enough time to complete their work after the locates are marked, please leave the locates flags and paint marks alone for 14 days. Removing the flags/marks could result in delays completing the work and fixing any lawn disturbance.
Who to Contact
- Information or concerns: Submit concerns by phone or email to ImOn Customer Care:
- Call the ImOn Communications Customer Care Call Center at 319.298.6484 (Weekdays, 8:00 am - 6:00 pm)
- Email the ImOn Communications Customer Care team at firstname.lastname@example.org
- Social media: Join the ImOn Facebook group for Coralville/Iowa City area updates: www.facebook.com/groups/2165226370227016
- Map & neighborhood status: See a map of area fiberhood and construction: https://connect2fiber.imon.net/iowa-city/
- Email updates: Sign up to receive email updates when ImOn service is available in your neighborhood: https://connect2fiber.imon.net/
- Availability: Find out if ImOn service is available now in your neighborhood: www.imon.net/address-finder.
- Construction: Learn about ImOn's fiber-to-home construction process: https://connect2fiber.imon.net/construction/
- Information or concerns: Submit concerns related to MetroNet’s construction online or by phone. This generates a ticket that goes to MetroNet's local construction manager; you can track progress of your ticket and provide follow-up if needed.
- Submit a question or concern to MetroNet online
- Call MetroNet at 1.877.386.3876
- Map & construction / availability: To see a map of MetroNet’s planned construction areas, or to be notified when your address is eligible to schedule installation, visit https://construction.metronetinc.com/l/CoralvilleIA. Additional planned construction areas will be added as plans develop.
City of Coralville
For other questions, contact the Coralville Engineering Department at 319.248.1720.
June 24, 2022: ImOn is actively working on three zones in Coralville (circled in red): Zone F (south of Holiday Road, west of 12th Avenue), and Zones C and V (south of I-80). Zones C & V are primarily aerial buildouts.
June 21, 2022: MetroNet currently has four contractors working in Coralville. ImOn has two contractors working in Coralville.
May 23, 2022:
- ImOn started working last week in their 21-6 Fiberhood Zone F. This is the southern half of the first zone that MetroNet is working on. ImOn also started building out in their 21-6 Fiberhood Zone V. Initially this will involve attaching fiber cables onto existing MidAmerican Energy poles that run through backyards in the eastern half of this zone. Both ImOn and MetroNet plan to make use of overhead poles whenever possible. See ImOn maps at https://connect2fiber.imon.net/iowa-city/.
- MetroNet is continuing in their zones CZ017, CZ016, and CZ018. See MetroNet maps at https://construction.metronetinc.com/l/CoralvilleIA.
May 16, 2022: ImOn is starting work in their first buildout area in Coralville. ImOn completed resident notifications in this area on May 14, 2022. They are working in zone 21-6F; see zone map at https://connect2fiber.imon.net/iowa-city/.
May 12, 2022: MetroNet contractors are working in Coralville; ImOn contractors have not yet begun work in Coralville.
April 28, 2022: ImOn Communications plans to start constructing fiber-to-home in the same general area where MetroNet has been working the past several weeks (west of 12th Avenue, north of I-80). Because ImOn will call in their own utility locate requests, some properties that have already had the locate flags removed from MetroNet’s project will have more locate flags re-appear due to ImOn’s upcoming work. Or, if you don't notice the flags were removed and replaced, it may look like the flags have been in place for weeks.